Zoom FAQs

Below are our Zoom FAQs and additional event details from the Event Guide.

  • Do I need a Zoom account to attend the meeting?
    • Yes, and making an account is easy and free to do so here! Directions are below.
  • How can I attend the Zoom webinar?
    • Computer - Zoom application 
    • Mobile - Zoom application
    • Phone Dial-in - Audio only (see details below)
  • Zoom is not working on my computer or phone, can I dial-in?
    • Yes, if you are unable to join via the Zoom desktop, mobile or web application, you can still listen by dialing in, see below.
      • Meeting ID: 730 898 1496
      • Password: 260288
      • Dial-Ins:
        • United Kingdom: +44 203 481 5240  or +44 131 460 1196  or +44 203 481 5237  or 0 800 031 5717 (Toll Free)

        • Singapore: +65 3158 7288  or +65 3165 1065  or 800 852 6054 (Toll Free)

        • Germany: +49 69 7104 9922  or +49 30 5679 5800  or +49 695 050 2596  or 0 800 724 3138 (Toll Free)
          Other International numbers available: https://rakuten.zoom.us/u/bGAecUqE0 

  • Audio isn’t working on my computer or mobile device.

 

How to Log in and Join the Event

  • Visit the event website: https://Rakuten.swoogo.com/Q3SpeedNetworking-UK 
  • Click the button Join the Event
  • Login to your registration profile 
    • If you’ve logged in more than 15 minutes ahead of the event, you will be taken to the waiting room, and then automatically enter into the event.
    • Should you experience any issues joining the event, please refresh your browser, or go back to the event home screen and click Join the Event again.
  • An option Join from your Browser may appear automatically. If it does not, select download & run Zoom.
  • If prompted, sign into your Zoom account. If you do not have a Zoom account, click Sign Up Free and create a new account. 
  • Click Join to be taken into the meeting.